Warranty Policy
We stand behind the quality of our products and are committed to providing reliable warranty support. Please review the warranty policy below for details on coverage and limitations.
1. Warranty Coverage
We provide a limited warranty covering manufacturing defects under normal use.
Warranty period: 12 months from the date of delivery (unless otherwise stated on the product page).
This warranty applies only to the original purchaser and is non-transferable.
2. What Is Covered
The warranty covers defects in:
Materials
Workmanship
Product functionality under normal, intended use
If a defect is confirmed, we will provide a replacement, repair, or refund, at our discretion.
3. What Is Not Covered
The warranty does not cover:
Damage caused by misuse, abuse, or improper installation
Normal wear and tear
Accidental damage, drops, or water exposure (unless specified as waterproof)
Unauthorized modifications or repairs
Damage caused by external factors beyond our control
4. How to Make a Warranty Claim
To submit a warranty claim, please contact our customer service team with the following:
Order number
Description of the issue
Clear photos or videos demonstrating the defect
Our team will review your claim and respond with further instructions if approved.
5. Warranty Resolution
Once your claim is approved:
We may offer a replacement, repair, or refund, depending on the situation.
Replacement items may be shipped after the defective product is returned or verified.
Shipping fees for warranty replacements may vary depending on the case.
6. Limitations of Liability
This warranty does not cover indirect, incidental, or consequential damages.
Our total liability shall not exceed the original purchase price of the product.
7. Warranty Period Exceptions
Certain products, accessories, or components may have different warranty terms.
If applicable, specific warranty details will be clearly stated on the product page.
8. Contact Us
If you have any questions regarding our warranty policy, please contact us through our Customer Service page.
We are happy to assist you.