We are committed to delivering your order as quickly and safely as possible. Please review the information below regarding our shipping and delivery process.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons or promotional periods, processing time may be slightly extended.

2. Shipping Methods & Delivery Time

We work with reliable international shipping carriers to ensure timely delivery.

Estimated delivery times (after dispatch):

  • Standard Shipping: 7–15 business days

  • Express Shipping: 5–10 business days

Delivery times may vary depending on your location, customs clearance, and local courier operations.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on your location and selected shipping method.

  • Any applicable shipping charges will be clearly displayed before you complete your order.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

You can track your order at any time on our Track My Orders page.

5. Customs, Duties & Taxes

  • International shipments may be subject to customs inspections, duties, or import taxes imposed by your local authorities.

  • These charges are not included in the product price or shipping fee and are the responsibility of the customer.

  • We are not responsible for delays caused by customs clearance.

6. Incorrect Address & Failed Delivery

Please ensure that your shipping address is accurate and complete.

  • Orders returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment.

  • We are not responsible for delivery failures caused by incorrect address information provided by the customer.

7. Delayed or Lost Shipments

If your order has not arrived within the estimated delivery time:

  • Please allow a few additional business days for potential delays.

  • If the delay persists, contact our customer support team with your order number, and we will assist you promptly.

8. Contact Us

If you have any questions about shipping or delivery, please contact us through our Customer Service page.
We are always happy to help.